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Where Will the Money Come From to Pay Me?

When someone is at fault for causing injury to you, your claims are paid under the insurance policy of the at fault person. Depending on the case, this could be the car insurance policy or the homeowners insurance. If a business caused your injury, then the business general commercial liability policy and possibly the business umbrella policy pays your claim.

Will my Case Have to go to Court?

The majority of the cases handled by John K. Rinehardt are settled with out having to go to court. Settlements occur when the insurance company is made to realize that if it goes to court it is going to lose and finally has to offer a sum large enough to provide a fair recovery to the victim. Sometimes the insurance company refuses to make any offer or refuses to make a fair offer. When this happens we are lucky to have access to the courts. Having to face a jury is what keeps the insurance companies in line.

What if the There is not Enough Insurance?

Every driver on the road in Ohio is supposed to have insurance. But the scary thing is that some of the most dangerous drivers on the road, break the law and drive without any insurance. Some of the most careless drivers on the road have only the very minimum insurance coverage. What happens if you are the victim of a driver that has no insurance? Well the first place to look is at your own policy to see if you have uninsured or underinsured coverage.
Uninsured motorist coverage of your own policy will pay for any damages that you suffer, if you are hit by a driver that does not have insurance or only has a minimal amount of coverage. It is important for you to know that your insurance company is not permitted to raise your rates if the at fault driver does not have enough insurance and you have to make a claim under your policy.

How will I get my car fixed?

  1. When the damages to the car can be fixed

    If your vehicle can be repaired for less than its fair market value, the insurance company must pay the costs of repair. Most insurance companies employ claims adjusters who examine vehicles and estimate repair costs. After they have made their estimate, they will instruct you to take it to the body shop of your choice. If the body shop agrees to repair your vehicle for the estimated cost, you then authorize them to perform the work. [Note: To document the damage and preserve evidence, you should take photos of your vehicle showing the extent of the damages.] If the body shop feels the estimate isn’t enough, they will contact the claims adjuster. It is important to make sure the body shop and claims adjuster discuss the cost estimate, with you present, so that there are no disagreements later as to what the insurance company has agreed to pay and what the body shop will accept. Sometimes the body shop will discover additional damages during the course of repairs. Any additional damages must be documented by the body shop and the body shop must get approval from the claims adjuster before making the additional repairs.
    When the body shop calls you and tells you your vehicle is ready, it’s very important that you closely inspect the repairs to make sure it has been repaired to your satisfaction. If you are not satisfied, do not sign off on the check to the body shop. Do not accept the vehicle until it is done right.
    If the check for repairs is sent directly to you, do not cash it if it has any "release of all claims" wording on it. You should only cash the check if it states, “for property damage only” or has no release statement printed on it. If you have any question regarding cashing the check, please call Attorney John K. Rinehardt, who will advise you on this issue at no charge.
  2. What if my car is totaled?

    If the cost to repair your vehicle exceeds its fair market value, it is considered totaled, and the insurance company is obligated to pay you its fair market value. Problems frequently arise though when you and the insurance company disagree on what the fair market value is. Let’s say you bought a new Grand Am and financed it for five years. In the second year, you are rear-ended and the vehicle is totaled. You still owe $15,000 on your loan, but the at-fault driver’s insurance company says your vehicle's fair market value is only $12,000, which leaves you "upside down" on your loan by $3,000! What can you do?

    This is a common scenario. If you are facing this situation, consider the following options:

    1. Ask your own automobile insurance company to have their claims adjuster estimate your vehicle’s fair market value (if you have collision coverage). Many times your own insurance company's claims adjuster will appraise the value of your vehicle higher than the at-fault company's. If your insurance company pays the cost of repairs, it will then recover from the at-fault driver’s insurance company. When it does this, you are entitled to get back your deductible amount. In addition, because your company recovers its money, your premium rates are not affected.
    2. Try working a "collateral exchange." Your wrecked vehicle was the collateral on the loan to the finance company. The finance company shouldn't care whether it has your vehicle as collateral or another of equal value. Therefore, if your finance company agrees, the insurance company can pay the amount it determines your wrecked vehicle is worth to the dealership. With that money, you go to the dealership that sold you your original vehicle, and buy another one, which is then added onto your finance agreement as the new collateral. You continue to make your payments as before. But for a collateral exchange like this to work, everyone must agree, including the finance company, which can sometimes be an obstacle.
    3. Try buying another vehicle and financing the $3,000 balance owed into the purchase price, allowing you to pay over time, while enjoying your new vehicle. For this to work, you will have to deal with the same dealership that sold you the original vehicle.
    4. If you had made any recent repairs to your vehicle, you should provide copies of the receipts to the claims adjuster. Your recent repair costs can help you to show that your vehicle had a value greater than the “average” vehicle of that make and model.
    5. Did you purchase Credit Life Insurance or Credit Disability Insurance with your vehicle? If so, you are entitled to a rebate of that portion of the premium that was “unearned.”
    6. If have an extended warranty on your vehicle, you must contact the dealership to make sure that you are refunded the unused portion of the premium you paid for it.
DEPRECIATION: If your vehicle is repairable, but the cost of repairs is more than 25% of the value of your vehicle, and your vehicle is less than five years old, you may be entitled to depreciation from the at-fault driver's insurance company. This is a gray area of the law in Ohio. Your entitlement to depreciation and the amount of depreciation is a matter of negotiation. Try to get a statement from the body shop or someone you know at a dealership regarding the amount of depreciation, and give a copy to the adjuster.

Do I get a RENTAL car?

If your vehicle is repairable, the insurance company is obligated to provide you with a similar rental vehicle during the time reasonably necessary for repairs to be made. If your vehicle is totaled, the insurance company must provide you with a rental vehicle for a reasonable time to allow you to replace your vehicle. Generally, once the insurance company makes an offer on the total loss (even if you do not agree that it is the fair market value), they will terminate your right to a rental vehicle.

What is GAP INSURANCE?

This is coverage, offered by some insurance companies, that pays any "gap" between your loan payoff and the value of your vehicle if your vehicle is totaled. If you don't have it now, and you have financed your vehicle for three to five years, you might want to purchase this coverage. Talk to your insurance agent. It's cheap, and really comes in handy if you are in a bad wreck.
If you have questions and would like to talk with an attorney, John K. Rinehardt offers initial consultations on accident claims without charge

Is a lawyer needed for every case?

Not everyone who is in an accident needs a lawyer. If your medical bills are less than $1,000, and your injuries have completely healed within thirty days or so then you can probably handle your case on your own. If you are going to handle it on your own you should contact the insurance company for the at fault driver, get the name and phone number of the adjuster. You can then call the adjuster and discuss your claim. In your discussion of your claim with the adjuster you are entitled to have the insurance company pay you to make up for your losses, including your pain and suffering.

What will I need to prove my case?

The most important thing you can do is get as much evidence as possible.
To protect your right to be compensated for injuries suffered in an a car wreck or any type of accident you must document how the accident happened and what injuries you suffered.
In every case, the goal should is gather evidence that will prove: - that someone else was at fault for the accident and - the nature and extent of the injuries you suffered.
To preserve evidence showing that the car wreck was the other driver’s fault:
  1. Photograph the accident scene.
  2. Measure the length of any skid marks or gouge marks in the roadway.
  3. Photograph the interiors and exteriors of all vehicles involved in the accident. [Note: If you believe the injuries to you or your passengers were caused by a defect in your vehicle, such as the failure of an air bag to deploy or the collapse of your seatback, it is crucial that your vehicle not even be repaired or destroyed, until an automotive design expert has inspected it.]
  4. Get the name, address and phone number of anyone who witnessed the accident or who arrived at the scene shortly after.
  5. Check all road signs and markings at the accident scene to ensure that they meet Traffic Code Standards.
It is very important to document the evidence as early as possible. Getting this evidence is important in every case and can be done by you or a friend or relative. In serious injury accident cases, my investigators arrive on the accident scene within 48 hours after I receive your call. They document as much evidence as possible by photographing the scene, locating and photographing all vehicles involved, taking measurements, and contacting and obtaining statements from all witnesses. It’s important to act quickly because the marks on the roadway may disappear, witnesses may move or their memories may fade, and the vehicles may be destroyed. The police or highway patrol will document some of the evidence in their investigations, but they are often limited by time and often want to get traffic flowing again as soon as possible.
In addition to proving someone else was at fault, you need to document evidence of the injuries sustained by you and your passengers. To document damages you should:
  1. Photograph all areas of visible injury as soon as possible and take additional photographs during the recovery process to show the stages of recovery.
  2. See your doctor as soon as possible after the accident and describe every area where you are experiencing pain or having other problems. This is extremely important! For example, if you fractured your leg in the accident, you may feel the most pain in your leg, but also notice your back hurts. It’s very important that you tell your doctors about your back pain as well. It’s possible that your back is injured and may continue to be a problem long after you recover from your broken leg. If you don’t have your doctor document your back pain, the insurance company will try to claim that your back injury is not a result of the accident.
  3. Keep receipts for all of your out of pocket expenses resulting from the accident. For example, gas spent traveling to and from the hospital and doctor’s office, hotel and meal expenses, any medical supplies, bandages, rental of hospital beds, etc.
  4. Track all the time your family or friends spent helping you, so that they can be reimbursed at the successful conclusion of your claim. For example, a family member takes off work to drive you to the doctor, or if they help you with your household chores.

Insurance Adjuster: Friend or Foe?

Remember, the insurance company employs the claims adjusters. They are professionals. It’s the insurance adjuster’s job to pay as little as possible in order to pad the insurance company’s profits. You are not on a level playing field. You have no idea of what a fair settlement would be, giving the adjuster an unfair advantage. The insurance company will want to record your statement by coming to your house or recording your phone call. The insurance adjuster wants to record your statement not to help you but to be able to use your words against you later.

The insurance company’s adjuster may ask a question like “Tell me about the things that you could have done to prevent this accident?”

Beware! This question assumes that there was something you could have done to avoid the crash. Questions like this are not for your benefit. Actually, insurance adjusters are trained to ask questions which they may use to reduce the payment they have to make to you. I recommend that you not give any statements until you have met with an attorney who can inform you of your legal rights.
The adjuster will try to force you to sign a medical release that gives him access to all of your medical records. If you sign the medical release this would allow the insurance company to even those records that have nothing to do with the injuries you suffered in the crash.
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